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Physical Plant: FAQs

Last updated December 18, 2014

What are the Physical Plant Hours?:

Maintenance Staff:

Monday-Friday 8 a.m. - 12 p.m.  1 p.m. - 5 p.m.

Custodial Staff:

Monday-Friday 5 a.m. to 1:30 p.m.


How do I contact Physical Plant?

  • Maintenance Staff: (712) 274-5116
  • Custodial Staff: (712) 274-5574
  • Security Staff:  (712) 274-5234
  • Off hours and weekends:  (712) 274-5234

What would be considered a building maintenance emergency?

An emergency can be a heating/cooling problem, no electricity, smoke detector alarm, plumbing (water) leak, an over-flowing toilet that needs shut down, or anything that needs immediate attention so it is not a further danger or personnel or property.


Where is Physical Plant located?

Physical Plant is located in the Facilities Building, 3600 Garrretson Ave, Sioux City, IA 51106


How can I make a service request?

  • Submit an email to .(JavaScript must be enabled to view this email address) or call the Maintenance Help Desk 712.274.5116.
  • In case of emergency during regular business hours, always call the Maintenance Help Desk first.
  • During off hours call Security at 712.274.5234 and they will contact the appropriate personnel.

Who do I contact when my phone, internet service or cable are not working?

  • Phone: call Switchboard Operator 712.274.5182
  • Computer/Internet: call Technology Services Help Desk 712.274.5544
  • Cable: call CableOne 712.233.2000

When does the college turn the heat/air on?

There is not a pre-determined date. Some buildings require heat before others depending on size. The buildings are monitored daily to see if they are at a temperature in the range between 68-72 degrees. A lot of the buildings/residence halls have controls in the rooms that let the occupants adjust the temp up or down. Individual room temps are also affected if the radiator/heating unit is blocked by furniture/clothes.


What should I do if my room is too cold?

First, you can check the following causes:

  • Make sure nothing is obstructing your heating vent/radiator
  • Check your thermostat to make sure you haven't set anything by it that emits heat (computer, space heater, lamp, an appliance)
  • Check your windows to make sure they are all closed tightly.
  • Check with your RA or nearby rooms to see if they have heat.

Then, call Maintenance 712.274.5116 or Security 712.274.5234